Shipping & returns
Regular ground shipping is always free for all domestic shipments. Note that free shipping does not apply to hot tub covers. Apart from hot tub covers and other specified high-weight items, we ship only through FedEx, the use of which is determined by the weight of the package being shipped. If one of these services does not deliver to your shipping address, leave a message/note in your order clarifying which service you would prefer. We only ship to Canadian Customers.